FAQ
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      2. FAQ

      Forgot your password?

      You forgot your password and you need to reset it.

      Instructions

      1. Click on the “Forgot your password?” link on the Sign In dialog.

        ServerLogin

      2. Enter your user name or email and click Reset Password.

        ResetPassword

      3. Follow the link included in the email you should receive within 15 minutes to reset your password.

        PasswordResteRequest

      4. Enter a new password following the requirements.


        Password requirements:

        • 1 lowercase alphabetical character.

        • 1 uppercase alphabetical character.

        • 1 numeric character.

        • 1 special character !"/$%?&*().

        • A total of 8 characters.

      5. Repeat your password and click Save to get back to the Sign In interface.

        PasswordReset